Shipping policy

Shipping Policy – AR BEDS

1. General Information

At AR BEDS, we aim to deliver your products quickly, safely, and efficiently. This Shipping Policy outlines how we process and deliver orders placed through our website.

If you have any questions about delivery, please contact us:
Email: arbeddinguk@gmail.com
Phone: +447395330738

2. Delivery Areas

We currently deliver to:

  • All mainland United Kingdom

  • Additional charges may apply for Northern Ireland, Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight and other remote locations.

If you are unsure whether we deliver to your location, contact us before ordering.

3. Delivery Times

Delivery times may vary depending on product availability, location, and courier schedules.

Typical delivery timeframes:

  • Standard Beds & Furniture: 3–10 working days

  • Custom or Special Orders: 7–21 working days

  • Mattresses: 2–7 working days

Please note:

  • Delivery times are estimates, not guarantees.

  • Holidays, extreme weather, and high-demand periods may cause delays.

  • You will be contacted if there are any unexpected changes to your delivery schedule.

4. Delivery Process

Once your order is processed:

  1. You will receive a confirmation email.

  2. When your order is ready for dispatch, our team or courier will contact you with:

    • Delivery date

    • Approximate time slot

    • Any special instructions

You must ensure someone is available at the delivery address to receive the order.

5. Delivery Fees

Delivery charges depend on your location and the items ordered.

  • Standard UK Delivery: Fees vary and are shown at checkout.

  • Additional Charges: May apply for remote or offshore locations.

  • Free Delivery Offers: If available, will be clearly displayed on our website.

6. Missed Deliveries

If no one is present to accept the delivery:

  • The courier may leave a card or attempt to contact you.

  • A redelivery fee may apply if a second delivery attempt is required.

  • AR BEDS is not responsible for delays caused by missed deliveries.

7. Damaged or Incorrect Items

Please inspect your items upon delivery.

If your item arrives damaged, faulty, or incorrect, notify us within 24–48 hours with:

  • Order number

  • Photos of the issue

  • Description of the problem

We will arrange a replacement, repair, or return depending on the situation.

8. Assembly Services

Some products may require assembly.

  • If assembly is included, it will be stated on the product page.

  • If assembly is not included, you may request it for an additional fee (subject to availability).

9. Delivery Restrictions

We may not be able to deliver to:

  • Unsafe or restricted areas

  • Addresses with limited access (e.g., narrow staircases)

  • Locations where delivery vans cannot safely park

Please contact us before ordering if you have access concerns.

10. Changes or Cancellations

If you need to change your delivery date or address:

  • Contact us at least 24 hours before dispatch.

  • Once an order has been dispatched, changes may not be possible.

11. Contact Us

For delivery enquiries, contact us:

Email: arbeddinguk@gmail.com
Phone: +447395330738
Address: 54 Cemetery Road, Heckmondwike, WF16 9ED, United Kingdom